Rail Services

Up and running, guaranteed: Rely on 100% system availability.
As a rail operator or rail authority, how can you ensure optimal operations and lifetime value? The answer is a safe and seamlessly running rail system, every day. To make that happen, we commit to 100% system availability. It’s a unique guarantee in the railway world, supported by a unique ecosystem – the Alliance for Availability.
Alliance for Availability – the open ecosystem for rail.
The rail industry and rail network operation are challenged with increasing technological and organizational complexity. Mastering it takes ever-more specific skills and knowledge.
At Siemens Mobility Customer Services, we provide the key. As your partner, we bring together the most diverse processes, technologies, and expertise in an open ecosystem. This new Alliance for Availability combines the forces of the rail industry, suppliers, operators, partners, and universities. Our common goal is to optimally leverage the expertise of all participants – to achieve 100% system availability, optimize efficiency and costs, and protect investments.
We decided to award Siemens the full-service contract for ten Vectron DAI because we believe that Siemens Service provides the required technical and operational expertise for maintaining this fleet. After the first months in operations, the locomotives show very good availability and reliability figures.”Fernando Pérez, Managing Director – Locomotive Division of Alpha Trains
Partners for Availability – three examples of successful collaboration
Highlights
Portfolio
One portfolio. One guarantee. More than 40 services.
Our comprehensive range of services offers flexible, individually tailored solutions. Our service experts are happy to work together with you on fast, reliable solutions throughout the full lifecycle of your trains and infrastructure.

Govia Thameslink Railway and XLT, London, UK
Trains serviced – preventive and corrective maintenance plus revisions
Trains always available
Performance all over United Kingdom
115 Desiro trains with a total of 1,140 cars mark the new era on the Thameslink connection in greater London. Our end-to-end digital diagnostics chain, from the track to the two brand-new depots and the CORMAP CMMS system, ensures high reliability, availability, and maintenance efficiency.