Rail Services

Rail services

Up and running, guaranteed: Rely on 100% system availability.

As a rail operator or rail authority, how can you ensure optimal operations and lifetime value? The answer is a safe and seamlessly running rail system, every day. To make that happen, we commit to 100% system availability. It’s a unique guarantee in the railway world, supported by a unique ecosystem – the Alliance for Availability.

Our Mobility Services experts look forward to hearing from you.

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Alliance for Availability – the open ecosystem for rail.

The rail industry and rail network operation are challenged with increasing technological and organizational complexity. Mastering it takes ever-more specific skills and knowledge.


At Siemens Mobility Customer Services, we provide the key. As your partner, we bring together the most diverse processes, technologies, and expertise in an open ecosystem. This new Alliance for Availability combines the forces of the rail industry, suppliers, operators, partners, and universities. Our common goal is to optimally leverage the expertise of all participants – to achieve 100% system availability, optimize efficiency and costs, and protect investments.

We decided to award Siemens the full-service contract for ten Vectron DAI because we believe that Siemens Service provides the required technical and operational expertise for maintaining this fleet. After the first months in operations, the locomotives show very good availability and reliability figures.”
Fernando Pérez, Managing Director – Locomotive Division of Alpha Trains

Partners for Availability – three examples of successful collaboration

Perpetuum Energy Harvesting

Perpetuum Energy Harvesting

Proven sensors and advanced analytics to optimize maintenance 


Energy Harvesting provides real-time monitoring and predictive analytics for axle bearings, wheels, gearboxes, traction motors, ride, and track.



  • Data capturing via Perpetuum’s vibration energy harvester sensors
  • Data processed into maintenance and operations information using the Perpetuum algorithms
  • Analytics from both companies are available via Railigent® and provide enriched information for train maintenance



  • Easy installation and retrofitting on (legacy) fleets
  • No maintenance required for over 20 years
  • Simultaneous wheel and track condition monitoring through single sensor node
  • Faster learning about fleet and component performance


Modern Digital Train Tracker enables semi-automatic train and vehicle dispatching


Intelligent cloud-based solution for rule-based train and vehicle tracking to support dispatchers and customers.



  • Easy monitoring of operations: international train steering, workshop feeder control, proactive train tracking …
  • Powerful rule and geofencing engine triggers alarms at critical points
  • Flexible notification service in case of deviations
  • Automatic action triggering



  • Increased train punctuality and customer satisfaction
  • Increased vehicle productivity
  • Increased employee satisfaction
Condition-based monitoring of Dellner couplers


Condition-based monitoring of Dellner couplers


Dellner ConneXion and Monitoring (DXM): Measurement of key parameters on Dellner couplers



  • Combination of sensor-based monitoring and a communication box to measure the number of couplings, operational hours, kilometers traveled, safety checks, and damper condition
  • Platform-independent solution that can be integrated into Railigent®



  • Increased reliability and vehicle availability
  • Detection of potentially unsafe events and hard couplings
  • Lower lifecycle costs thanks to faster overhaul


One portfolio. One guarantee. More than 40 services.

Our comprehensive range of services offers flexible, individually tailored solutions. Our service experts are happy to work together with you on fast, reliable solutions throughout the full lifecycle of your trains and infrastructure.


The daily experience of reliable rail operations

Railway operators around the world are impressing their customers with reliability, performance, safety, and efficiency – because they rely on our services. Learn more by reading about real-life examples here.
Govia Thameslink Railway and XLT

Govia Thameslink Railway and XLT, London, UK


Trains serviced – preventive and corrective maintenance plus revisions


Trains always available

1 st class

Performance all over United Kingdom 

115 Desiro trains with a total of 1,140 cars mark the new era on the Thameslink connection in greater London. Our end-to-end digital diagnostics chain, from the track to the two brand-new depots and the CORMAP CMMS system, ensures high reliability, availability, and maintenance efficiency.


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For more information about Siemens Mobility Services for rail service, please contact our experts. They will be glad to assist you.

Would you like to know more?

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