Rail Services

Up and running – guaranteed
Rail traffic is at the core of high-performance and sustainable mobility. We give it a powerful and reliable basis: up to 100% system availability. For that, we transform maintenance into a proactive and comprehensive performance and efficiency guarantee. Based on the combination of domain and digital know-how, we put our execution power at work for you.

White Paper: Lessons Learned on Rail Cybersecurity
In this white paper, we share our experience about rail cybersecurity in form of best practices, we review the business drivers and give you an overview of the security controls that should be implemented.
Fill out the form to receive the white paper and profit from our learnings about rail cybersecurity.
Rail Services – centered around your goals
Our rail services portfolio stands for a unique commitment to the rail world: up to 100% system availability. Many rail operators, asset owners, and maintainers are already benefitting from this guarantee, regardless whether their focus lies on rolling stock, rolling stock components, rail infrastructure, or entire rail systems.
At the same time, we know availability isn’t always your only focus. Whether it’s about reliability,optimization of Capital Expenditures and Operating Expenses, investment protection, passenger comfort, safety, or cyber security – our rail services are centered around your goals.
Service portfolio: Selectable modules for individual needs
With our modular service portfolio, we’re ready to support your rail business. Whatever you need, we have exactly the right services so that you can get the most out of your assets over their lifecycle: spare parts & repair, maintenance & technical support, lifetime extension & improvement, digital services, qualification & training as well as asset management & technical operations.
Service scope: The right level of partnership for you
Like every rail company or authority, you have your own maintenance philosophy – based on individual resources, skills, and strategic considerations. We’re maximally flexible to provide the scope of support you need. From assuming full responsibility to customer-specific service packages to standard services on-demand.
Platforms and networks: A global basis for high-performance services
The passion and expertise of people, combined with a powerful digital and physical environment – that’s the basis we build rail services on. Get any insight you need from the Railigent® IoT application suite for rail, our partner ecosystem. Any part you need from the MoBase® mobility marketplace. And any maintenance support and advice you need from our global expert and service network.

Alliance for Availability – the open ecosystem for rail
Rail industry and rail operators are facing the need for ever-more specific skills and knowledge. In the Alliance for Availability, we combine this knowledge in an open, inter-disciplinary ecosystem. Manufacturers, rail operators, suppliers and partners, universities and science share processes, know-how, and digital platforms. Always aiming at 100% system availability, optimized efficiency, and investment protection.
Govia Thameslink Railway and XLT, London, UK
115 Desiro trains with a total of 1,140 cars mark the new era on the Thameslink connection in greater London. Lean maintenance strategies, condition-based maintenance and end-to-end digital tool chain, from the track to the two brand-new depots, ensure high reliability, availability, and maintenance efficiency.
A broad variety of certifications are required for our comprehensive service portfolio.
These are all part of the Blossom of Certifications (BoC), which frames our Integrated Management System for our service business and guarantees compliance with all normative and legally relevant requirements.
If you have any question on that topic, please feel free to contact us.