Always Connected

Solutions for seamless mobility – for passengers and operators


More is possible: the Desiro platform can help improve safety and comfort with a range of electronic solutions – according to the preferences of the rail operator.

Passenger information system

The Desiro City is equipped with a passenger information system (FIS) that displays information on large, double-sided TFT monitors (flat screens) in the vestibules and on exterior LED displays. Information may include the current station, next station, time, route maps, other recorded informational texts, videos (such as advertising), and the status of current connection options at the next station. This information is available to passengers on the train in real time, which is extremely important in the case of delays.

Capacity and passenger flow optimization through real-time passenger counting

The train has another function that optimizes passenger flow on the train and in the stations. An integrated passenger counter can determine the current occupancy of individual cars and display this data on the FIS monitors in vestibules throughout the train and at the next station – provided the station is equipped to do so.

Improved security and efficiency through video-based monitoring functions

The CCTV system improves security and operating efficiency. It performs the following monitoring functions:

  • Compartment monitoring with automatic recording in the event of fire or when the PAU (Passenger Alarm Unit) is triggered

  • Track monitoring in front and in back of the train with a camera integrated into every cab

  • Pantograph monitoring with corresponding cameras on the roof

Each car is also equipped with two additional exterior cameras for driver-only operation. The video data from all the cameras is recorded on-board on several DVRs (Digital Video Recorders) and can be displayed on two monitors in the occupied driver's cab. If necessary, the data is either read out on the train or sent via radio link to the lineside web server for storage.

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    Real-time Analysis of comprehensive diagnostic data

    Comprehensive diagnostic data is available on board the train that the traction unit driver can view directly on a diagnostic display in the driver's cab. Maintenance personnel can also transmit the diagnostic data via radio link or a fixed interface on board, such as a service laptop brought onto the train.

    Driver assistance system

    The Desiro City is equipped with a driver assistance system that operates on board and helps the driver to be both energy-efficient and on schedule. In real time, it calculates an energy-efficient driving profile based on the route, data from the vehicle, and current interruptions and delays. The driver receives instructions regarding, among other things, the speed and braking points, via either the display or audio.


    A Desiro City can be equipped with an Internet-on-board solution that allows passengers to connect their mobile devices via a WLAN. For Internet access, operators can charge by target group or per use, and/or increase the number of passengers. Operators can also use the Internet connection themselves to exchange operational data.

    Passenger assistance/train portal

    A Desiro City can be equipped with a passenger assistance system/train portal. Passengers can access the portal via their mobile device to view all the relevant information and services they may need during their journey, including:

    • Train schedule with delays, current location, and situational information

    • Seat locations (train configuration information with "You Are Here" indication)

    • On-board services (for example, restrooms with occupied/unoccupied indication, bistro menu display, etc.)

    Conductor assistance system

    A Desiro City can be equipped with a conductor assistance program/conductor portal. Conductors access the portal via their mobile device to view all the relevant information and services they require during a journey. The portal integrates data and services from the train itself (for example, problems with restrooms) as well as information from the operator's back-end systems (for example, announcements of delays).