Rail Services

Ensuring Fleet Availability. How do you guarantee your fleet is always on-the-go? Meeting the capacity needs Rail traffic is at the core of high-performance and sustainable transportation – and with Siemens Mobility, you have a partner with more than 175 years of rail service expertise focused on 100% system availability. We’ve developed a portfolio of innovative services that can be tailored to your network’s needs to deliver maximum availability, reliability, and return on investment. With our groundbreaking digital technologies we help you optimize your operations and utilize your assets more efficiently.

Maintenance Services

Keep rolling stock, railway systems and infrastructure operational, reliably and cost-effectively - with Maintenance Services from Siemens Mobility.

Spare Part Services

With our Spare Part Services for optimized spare part stocking, you quickly and reliably get the right parts for your rail systems.

Digital Rail Services

Digital Services offers intelligent remote monitoring and data services to ensure maximum reliability of your rail service.

Upgrade Services

Whether modifying the interior, performing a system upgrade or overhaul - with our Siemens Mobility Upgrade Services, you can rest assured that your fleet will head comfortably, energy-efficiently, and with low emissions into the future.

Rail Services – centered around your goals

Our rail services portfolio stands for a unique commitment to the rail world: up to 100% system availability. Many rail operators, asset owners, and maintainers are already benefitting from this guarantee, regardless whether their focus lies on rolling stock, rolling stock components, rail infrastructure, or entire rail systems.

At the same time, we know availability isn’t always your only focus. Whether it’s about reliability,optimization of Capital Expenditures and Operating Expenses, investment protection, passenger comfort, safety, or cyber security – our rail services are centered around your goals.

Service portfolio: Selectable modules for individual needs

With our modular service portfolio, we’re ready to support your rail business. Whatever you need, we have exactly the right services so that you can get the most out of your assets over their lifecycle: spare parts & repair, maintenance & technical support, lifetime extension & improvement, digital services, qualification & training as well as asset management & technical operations.

Our Service Portfolio at a glance

Service scope: The right level of partnership for you

Like every rail company or authority, you have your own maintenance philosophy – based on individual resources, skills, and strategic considerations. We’re maximally flexible to provide the scope of support you need. From assuming full responsibility to customer-specific service packages to standard services on-demand.

Asset lifecycle partnership

You’re focusing on transportation as your core business? We keep your back free. With our comprehensive approach, we assume 100% responsibility for maintenance. Additionally, we can also handle further work for you such as operational tasks or asset management.

Tailored services

Lifecycle services are part of your added-value chain – but you can’t cover everything on your own? We offer selectable services that complement your organization’s resources and capabilities.

On-demand services

You have your own maintenance teams and processes to do the full scope of lifecycle services? Our on-demand services can complement your capabilities, e.g. in areas where specific manufacturer know-how is needed or in case of bottlenecks. Call us and we’ll be happy to help.

Platforms and networks: A global basis for high-performance services

The passion and expertise of people, combined with a powerful digital and physical environment – that’s the basis we build rail services on. Get any insight you need from the Railigent® IoT application suite for rail, our partner ecosystem. Any part you need from the MoBase® mobility marketplace. And any maintenance support and advice you need from our global expert and service network.

Digital platforms & Partner ecosystem

We provide a powerful digital environment that guarantees efficient rail services. More than 200 projects around the globe already pilot or use our IoT application suite Railigent. In MoBase – the global purchase and logistics platform for mobility – we make more than 800,000 parts from over 3,000 manufacturers available at your fingertips.

Global expert & service network

What if you could rely on the knowledge of roundabout 800 dedicated rail experts? With our Expert House, it’s a reality. This expertise is backed by a powerful physical service infrastructure – with more than hundred workshops, depots, and repair centers around the globe. All in all, you can count on our service presence in over 35 countries.

For us, good service means that we are there for our partners and customers when they need us – and even beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help you move the world. Learn how you can benefit from a partnership with Siemens Mobility Services.

References Railway operators around the world are impressing their customers with reliability, performance, safety, and efficiency – because they rely on our services. Learn more by reading about real-life examples here.