For mobility that is truly moving
Transform journeys from the first mile to the last – and create seamless experiences for your passengers.
What does it mean to create mobility that is truly moving?
From nice-to-have to must-have
Enhancing passenger experience continues to be a driving force across the transportation industry. For us, this means developing and implementing solutions across our portfolio that keep riders top of mind.
In collaboration with our trusted partners including operators, suppliers, start-ups, and more, we co-create solutions to transform everyday journeys for passengers and operators across North America.
Thinking ahead to keep passengers riding public transportation systems
Revive your competitive spirit
We support you in invigorating your business. With our ever-evolving portfolio of rail transportation solutions, we are the only company that covers every single aspect of a passenger's journey. Benefit from our established products, new market differentiators, and health- and safety-oriented innovations.
Keep passengers happy
Help passenger get to where they need to go while keeping them happy throughout the entire journey with high-impact real and digital solutions that address both their needs and yours. Based on proven design concepts, our offerings enable the creation of personalized, on-demand Mobility as a Service (MaaS).
Energize your performance
Captivate new passengers and win back old ones with safe and seamless intermodal solutions designed to optimize passenger flow and capacity across the entire journey. Our behind-the-scenes technologies also reduce downtime, boost availability, and eliminate disruptions to a passenger’s journey.
Enrich your investment
Keep your investments fresh with flexible, adaptable and modular solutions that extend the lifespan of current rolling stock and rail infrastructure. Collaborate with us and our partners on innovating the next generation in passenger experience.
New solutions with the future in mind
Planning: take what’s complex – and make it simple
Our intermodal trip-planning solutions, developed by our partner Hacon, enable MaaS and door-to-door routing for all modes. This includes features such as real-time information and customized push notifications.
Ticketing: Seamless ticketing to keep you on your way
With this digital solution, travelers only need to activate the XiXo feature on their smartphone. The app automatically detects where the trip begins, where it ends, and calculates the best possible price for the journey, making ticketing more convenient and trips more enjoyable.
The solution also offers various options from active check-in / check-out to fully automated be-in / be-out, as well as many other combinations.
For rail and bus operators, Siemens subsidiary Sqills provides a comprehensive inventory, reservation, and ticketing system. S3 Passenger is a fully scalable and modular web-based platform, able to handle millions of transactions per day.
Continuous deployment paired with SaaS means faster distribution, earlier access to new features, smaller deliveries, and ensuring customers always have the latest improvements.
Ensuring a smooth travel experience
Whether it is a familiar route or one you have never traveled before, navigation can proove to be a challenge. Passengers might not know the best way to their connection, the train car with the most room, or even their assigned seat.
Our HAFAS Information Manager reduces the negative impact of disruptions on the travel experience. The intelligent solution from Hacon provides passengers with fast and accurate information on schedule deviations and service alerts via all possible communication channels.
Our digital station solutions quickly guide passengers through stations, showing them available seats in each cabin, and providing passengers vital information via travel apps and platform displays. This improved flow of passengers not only optimizes capacity for operators but also optimizes comfort for passengers.
Traveling: make space for innovation
Innovations in design and hardware are also transforming the entire on-board travel experience.
Innovative galley concepts also add that certain something extra to a passenger’s journey, from café carriages to a mini-market for travel essentials – all of which can be equipped with wireless payment options.
Better connections: From the first mile – to the last mile
From the first to the last mile: We transform every touchpoint of the passenger journey thanks to our portfolio that includes rail solutions, services and digital solutions.
Our MaaS platforms bring together different modes of transportation into intermodal travel chains. They seamlessly combine public and private transportation, demand-responsive transport (DRT), and car-sharing operators as well as taxi, bike and pedestrian routing.
Digital solutions such as Passenger Information Plus also provides passengers with real-time information as they enter and exit trains. The information provided is relevant to the passenger’s location within the station or train – meaning they know exactly where the nearest escalator or best route to their next connection is. Passengers with special needs can also easily get the accessibility information they need to make their connections on time.
The designing of the future – revolutionizing passenger experience
Listen to it on:
Spotify, Apple Podcast, Amazon Music, Google Podcast, Siemens.FM
What makes a perfect train journey? Contactless ticketing? Better seats? Great internet access? Passenger experience is key to the success of railway operations, and it is crucial to look to continue to improve it.
In the fourth episode of the Siemens Mobility Podcast, our host Sally Eaves is joined by Tom Kutscher (Siemens Mobility Vice President of Sales and Bids for High Speed and Intercity Trains) and Christiane Bausback (N+P Industrial Design Managing Director and Head of Design) sharing strategies helping to shape the passenger experience of the future.
