Mobility as a Service

Rising environmental pollution, increasing congestion and a lack of available space in urban centers are making the traffic turnaround so important. Mobility as a Service (MaaS) combines mobility services such as long-distance and suburban trains, buses, e-scooters, bike/car sharing, etc. in one app. This allows travelers to get from A to B sustainably and to plan, book and pay flexibly.

A young woman uses her smartphone to find out about travel options

Rising environmental pollution, increasing congestion and a lack of available space in urban centers are making the traffic turnaround so important. Mobility as a Service (MaaS) combines mobility services such as long-distance and suburban trains, buses, e-scooters, bike/car sharing, etc. in one app. This allows travelers to get from A to B sustainably and to plan, book and pay flexibly.

MaaS components

Mobility as a Service solutions consist of several components that enable MaaS providers to offer passengers seamless travel experiences. These include in particular journey planning, a digital platform for all booking processes (Sales Platform), and the respective app. However, the full potential of MaaS only unfolds when all modules that are part of MaaS in the broader sense are integrated.

Moving step by step toward MaaS

A fully developed MaaS all-in solution does not necessarily have to be the goal from Day 1. Thanks to modular software, mobility providers can successively integrate means of transport and functions for trip planning, booking, ticketing, and payment. This approach also allows testing the acceptance of the services offered among travelers.

Every Mobility-as-a-Service project needs more than just a fancy app.

Stephan Sünderkamp, CTO Hacon

MaaS for the Netherlands

Rivier is a joint venture between Dutch transport operators Nederlandse Spoorwegen (NS), HTM Personenvervoer NV (HTM) and Rotterdamse Elektrische Tram (RET). With our help, Rivier has created a B2B digital platform that brings together MaaS and mobility operators in the Netherlands. MaaS players can integrate their services into existing applications or rely on a white label solution.