Disruption management
In case of delays or other relevant information that passengers need to know about their a journey, good and fast communication is key. With the HAFAS.info software from our subsidiary Hacon, we help transport companies keep their passengers up to date.
In case of delays or other relevant information that passengers need to know about their a journey, good and fast communication is key. With the HAFAS.info software from our subsidiary Hacon, we help transport companies keep their passengers up to date.
Fast and reliable: AI-enhanced Passenger Information
With HAFAS.info, transport companies ensure consistent information flow across all channels – from the mobility app to the bus stop and the display on the bus or train. Thanks to our AI-enhanced solution, mobility providers can easily automate the creation of disruption messages, for example, by uploading files. This way, information reaches passengers even more quickly.
HAFAS.info: Dashboard
- Overview of active disruption messages
- The total number and expected duration of the disruption is visualized on a timeline
- Incident reports that are about to expire are marked yellow on the dashboard to give users the opportunity to extend them or deliberately let them expire
HAFAS.info: Identify affected trips
- HAFAS.info can automatically determine the trips affected by a disruption based on criteria such as stop, operator, type of train, time period, etc. (enables specific communication)
- Information can be distributed via a wide variety of communication channels, for example: Timetable information, push notifications on smartphones, announcements on the track or displays on trains or buses
HAFAS.info: Create a disruption message
- Quick and easy publication in the event of a disruption thanks to predefined text modules/templates
- Common types of disruptions can be selected directly
- Automated translations via AI
HAFAS.info at a glance
Delays can quickly cause frustration among travelers. Good communication is crucial in such cases. With HAFAS.info, mobility providers communicate the causes and effects of disruptions quickly and easily to their passengers.