Digital services for railways
Whether it’s superior reliability, guaranteed availability, or better lifecycle cost efficiency, our digital services provide you with the key to achieving your business objectives. From connectivity and measurement technology to intelligent algorithms and precise analytics, we offer a comprehensive portfolio for optimized maintenance operations – supported by decades of practical experience.

Whether it’s superior reliability, guaranteed availability, or better lifecycle cost efficiency, our digital services provide you with the key to achieving your business objectives. From connectivity and measurement technology to intelligent algorithms and precise analytics, we offer a comprehensive portfolio for optimized maintenance operations – supported by decades of practical experience.
Offerings for smarter management of rail assets
Our digital rail services consist of a powerful combination of our Railigent X Application Suite and our professional services. More than 300,000 devices and systems that meet the latest IT security standards are already connected to Railigent X. We build on this strong foundation by continuously expanding our digital service offerings so you can generate even more value from your rail system’s data.
Leveraging the strength of rail service with digital services
Anticipating failures – boosting performance
Our digital rail services portfolio starts with two product lines that collect high-quality asset data: connectivity and data transmission contain offerings for collecting diagnostic data in a safe and secure manner from your rail assets’ control units. Measurement and monitoring comprise offerings for non-intrusively collecting asset condition data by scanning the rail assets using sensors and cameras as they pass by. At the heart of the digital services portfolio are four product lines that generate value from the collected asset data.
The heart of our portfolio
- Maintenance intelligence consists of digital offerings to support the maintainer in achieving maximum asset availability and affordable lifecycle costs.
- Operations intelligence contains digital offerings to support the operator in achieving maximum reliability and minimizing delays.
- Lifecycle intelligence supports the asset manager in planning renewal measures.
- Digital asset management for rail systems combines the offerings above to optimize the entire lifecycle cost of rail systems.
Plus two more product lines
Finally, our customer portfolio contains two product lines consisting of professional services to support the operator and the maintainer with the increasing deployment of onboard IT systems. Cybersecurity services helps the operator manage the risk of cyber-attacks, and IT care services supports the maintainer with software maintenance services for onboard IT systems.
The digital twin enables new use cases and Railigent X offerings
With the digital twin, we bring together vehicle and landside information from distributed systems into one consistent representation. Data analytics, prediction models, and anomaly detection provide insights into system behavior and asset health status. From a maintenance perspective, the time to maintenance (TTM) and remaining useful life (RUL) can be predicted, as can future events. But the digital twin doesn’t just help us identify and locate the need for action: It also allows us to simulate maintenance tasks. That improves maintenance production planning and execution and ensures that the right parts and tools are at hand on time. Additional to that, with a near real-time data provisioning to landside we enable operators in proactive and reactive in-service trouble shooting which contributes to the overall target of 100% system availability. Asset owners can analyze the asset performance and derive activities to improve overall costs and performance. We also use Building Information Modeling (BIM) to simulate, evaluate, and improve depot layouts to design the most efficient maintenance workflows.
References: Success stories for digital services for railways in action

Velaro E trains with 99.98% availability
RENFE | Madrid, Spain
- All 26 trains are equipped with monitoring systems – including for motor and gearbox bearings
- Greater punctuality thanks to predictive maintenance: Out of 2,300 trips, so far only one departure has been delayed by more than 15 minutes
- The 80:20 ratio of airline and train passengers between Madrid and Barcelona has nearly reversed, saving more than ~29.000t CO2 emissions yearly

Thameslink: Commuting digitally
Govia Thameslink Railway | London greater metropolitan area
- 115 new Desiro trains with 1,140 railcars and a completely digital diagnostics chain – from the track to the two new depots
- Highly efficient service processes in the depots, including the integrated generation of work orders
- Higher availability and reduced maintenance costs – thanks to improved plannability and shorter lead times for spare part delivery

