Easy Repair for railways

Repaired parts up to

50 percent

less expensive than new parts

Our Mobility Service experts will be happy to advise you.

Easy Repair Siemens Mobility Services takes care of the complete repair and return process for your parts, modules, and components. We see to it that your components are repaired to the highest quality standards and are ready for operation again quickly – always with the goal of minimizing your effort and costs.

Easy Repair to OEM quality

Repaired parts are up to 50 percent more economical than new ones. With Easy Repair we offer you fast, high-quality repair of electrical and mechanical components for all Siemens Mobility systems. We manage all processing and handling of parts and repairs – from proposal to order, including identification and addressing technical questions for all defective parts. Repairs are to the highest OEM quality standards, including manufacturer warranty. To get parts back to you faster, we use the RMA number (return material authorization) as a matter of course. The RMA makes it easy to track the repair order. With our inventory service and refurbished part supply (UTEX) services, you can speed up delivery times even more for the parts you need.

33 repair shops in 15 countries

Extensive, sustainable repair offerings

RMA – standard repair process

In order to avoid unnecessary shipping costs, we determine whether the repair of your defective item is possible or economically viable before taking it in for repair. About 30 percent of all parts sent in are irreparable; if repair is not an option, we will make an offer on a replacement part. The RMA number makes it easy to track the repair order at any time.

UTEX – part exchange

With Unit Exchange, Easy Repair increases your part availability. When you send your defective part to Siemens, you’ll receive an identical replacement part within two days (unconfigured) or four days (configured), so that you don’t have to wait until your part is repaired. The refurbished part meets the same quality standards as a new one, but is much more economical. Meanwhile, your defective part is repaired to new condition and goes into UTEX inventory.

References Sustainable repair services from Siemens Mobility Services have long proven their value in use, as shown in the following reference.

ProRail

Netherlands

Availability from a suitcase

Maintenance, spare part, and component supply for ten SIMIS-C signal boxes, consisting of ten main signal boxes with 20 substations
24/7 standby with guaranteed rectification within 2 hours – the “suitcase solution”
Certification of customer maintenance personnel, annual repair flat fee, and remote diagnosis and performance check via UMTS

Contact

Contact us

For more information on Easy Repair and our Spare Part Services for railway operations, just contact our specialists. They will be glad to assist you.

Would you like to learn more?