Creating social value across Britain

We are committed to creating long-term, positive impacts on the economic, social and environmental wellbeing of people.

Our approach

We believe social value is about doing the right thing, shaping our business practices to create positive outcomes for local communities, our customers, employees, supply chain, the natural environment and wider society. 

Our social value framework identifies our social value themes and goals to focus our efforts and maximise impact.

 

Our Social Value Framework

Our social value themes

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Continuing our commitment to social value

We are proud with what we have achieved so far but recognise there is still work to be done. We are committed to continue maturing our approach, further embedding social value into business-as-usual.

 

Our focus areas include: 

  • Continuing to review and refine our core reporting metrics, align with industry create a common set of social value indicators for the British rail industry.
  • Quantitative and qualitative data improvements build a full picture of the value being created, understand where improvements can be made and to accurately represent our impact.
  • Seeking opportunities to collaborate with customers, supply chain and the wider industry to harness the collective force of the rail industry.
  • Building on partnerships to deliver long-term impact within the areas we work.